WHAT TO DO IF I RUN OUT:

Gas outs can be very hard thing to go through. Especially if it happens in the dead of winter, and propane is you main source of heat. Not realizing the dangers involved, some attempt to connect a propane cylinder to the system to get the through the night. While we can't blame you for wanting to keep warm, we also do not want you to get hurt (or worse). Do not under any circumstances attempt to connect a cylinder to your system. Doing so can be extremely dangerous. People have been killed attempting to make an unauthorized connection. Propane is highly flammable, and can ignite explosively. The small cylinders like those found on BBQ grills can not vaporize enough propane to keep up with the demand of a typical house furnace. This can result in improper combustion, high carbon monoxide levels, and possible damage to your system. If you run out, please call us first and let us handle the situation for you, safely. Any tampering, or unauthorized connection to a leased propane system is considered a serious safety violation and may result in termination of service. We value your safety. Please let us handle this situation for you. If you run out after business hours, call 419-526-4271 and follow the prompts. Someone is always available 24 hours a day, 7 days a week. If you are a will call customer (meaning you call us when you need propane instead of an auto-fill), a system check must be done as per regulations and fees may apply.

WHAT TO DO IF I HAVE A LEAK:

Although they are quite rare, propane gas leaks can happen. If you think you smell leaking LP gas in your home, please get everyone out. This is especially important in the case of a major leak. DO NOT turn on or off any electrical appliance or light as a simple spark can ignite the propane if it has reached it's flammable limit. Since there is no way for you to know for sure what the concentration of propane is, assume that it is bad enough to cause a fire. Leave your door open to help ventilate the propane leak to the outside air. If the is no fire, and you feel it is safe to do so, shut off your tank ASAP. There is a hand-wheel valve under the dome on your tank, shutting off this valve completely will stop the flow of propane into your house. From a cell phone or a neighbor's phone call us right away at 419-526-4271, and incase of a major leak you can also call your local fire department by calling 911. While most leaks are very small, and usually not dangerous, do not assume it is safe to reenter you home until a Service Tech from Kelly's Propane tells you it is safe to do so.

PROPANE GAS DETECTORS:

We offer for sale, and highly recommend the use of a hazardous gas detector. The detectors we offer will detect dangerous levels of Propane, Methane (natural gas), and Carbon Monoxide. For more information on this product, please call us, or use the "contact us" link to your left.